Puerto Vallarta Autoclave Sterilization Training

I just returned from a two-week intensive training that took place in the Mexican resort of Puerto Vallarta and happy to share the experience with you. Tuttnauer training sessions turns our technicians into pros, teaching not only the practical and technical aspects of sterilization but also the theory behind it.

 

View of the inside of a pressure cooker - Tuttnauer - Sterilization BasicsThe beautiful shores of Puerto Vallarta

This time we hosted 66 students all from Latin America and training was in Spanish.  The training was divided to two sections: The first week was dedicated to Tabletop and Lab autoclaves. We covered the following topics:

  • Introduction to sterilization
  • Sterilization cycles
  • TTA/Lab piping diagram
  • Bacsoft controller and electrical diagrams

The second week was dedicated to large Horizontal Autoclaves, both lab and medical. We covered:

  • Special options including biohazard
  • An in depth look at sterilization cycles
  • Door types
  • Safety control mechanisms

The Power of a Group

Training is a great opportunity to get to know our customers and also for our customer to network with each other. The group stayed in a hotel and training took place in the hotel conference room, so we basically were together 24/7. The hotel was on the sea shore, so the minute training was over, we enjoyed the beautiful beach and lots of fun. Top it all with free alcohol and my personal favorite the refreshing Cuban drink Mojito, and you have a happy group of technicians and instructors.

 

View of the inside of a pressure cooker - Tuttnauer - Sterilization BasicsFree alcohol and Mojito was my favorite

We made new social connections and new friendships. These ties also benefit the group, they opened a WhatsApp group where members can crowdsource, ask questions, initiate discussions and resolve technical issues. Technology is to our benefit, but still there’s nothing like face to face interaction.

An Unpleasant Encounter with Manta Ray

But it was not all fun. On the weekend, I went swimming and was stung by a Manta Ray, rushed to hospital and was treated by a surgeon which resulted with 30 stitches. You can imagine that I took the opportunity to check the state of sterilization in the local hospital.

 

Hope this is the last time I meet a Manta ray

Stay In-Touch

We invite course participants to keep in touch. You can find us on our social media channels: Facebook and Linkedin. If you post pictures from the training on your social media pages, don’t forget to tag Tuttnauer.

Enjoy pictures from the event:

We invite you to join the discussion or just get the latest industry and company updates.

 

 

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Tuttnauer’s Approach to Autoclave Engineer Training

Insights from Industry: Maimon Asaraf, Worldwide Chief Training Specialist, Tuttnauer

 

As Chief Training Specialist at Tuttnauer, describe what you do.
I train engineers and technicians all around the world, in every region and segment of Tuttnauer’s global market. We have led training sessions and continue to conduct yearly sessions in the following places: the United States, Europe, South America, Australia, the Middle East, Africa, India, and Southeast Asia.

What are the main goals of Tuttnauer’s training programs?
We prepare our representative engineers to install, commission, and maintain our autoclaves in every region where we sell Tuttnauer autoclaves. In training these engineers, I prepare them to be able to diagnose problems accurately and solve them in a professional and timely manner.

In February you trained technicians in Bangkok, Thailand. Tell us about it.
In general Tuttnauer provides two types of technical training. The first is horizontal autoclave training and the second is tabletop/laboratory autoclave training. This is what we did in Bangkok as well. This year there were 36 engineers who attended these two training sessions. At the end of the sessions they received a certificate of authorization to maintain and repair our autoclaves, which is valid for three years. Since we are continually updating our technologies and changing our products, we require our engineers to become recertified every three years. In this way, we are able to retrain them and update them on all the latest changes to our products. 

Can you discuss Tuttnauer’s approach to training?
Tuttnauer’s strategy is to reduce the cost of the training for the participants in order to increase the number of participants who attend the training. We do this by locating the training sessions as close to each individual region as possible, thus reducing the travel and lodging costs for our engineers. We conduct training sessions in English and Spanish. I have trained more than two thousand engineers in my career, all over the world. Our approach to training is one in which we create an atmosphere of team learning and bonding in which we share meals. We plan the sessions to include activities and meals during the entire time together. We have trained recently in the Netherlands, New York, Chicago, Peru, Mexico, Columbia, Costa Rica, Mumbai and Goa (India), Bangkok (Thailand), Mombasa and Nairobi (Kenya), Brisbane (Australia), Russia, Ukraine, Korea, Beijing and Shanghai (China), Aqaba (Jordan), Cyprus, and Israel.

Maimon Asaraf, back row, second from left, at Aqaba, Jordan training session, 2016

How do you prepare yourself for training sessions?
We prepare printed learning materials that discuss new technologies, software, etc. and hand them out to the engineers to enhance their learning experience. In addition we print technical training books that are given to each participant, as well as a digital file that contains all the training materials, procedures, troubleshooting tips, and short videos that will assist the engineers in understanding and implementing what they have learned. My approach to training is to begin the first day of the session with a theoretical foundation of the principles of the sterilization process, physical parameters, and measurements. I see this as a very important part of the training, and this is what differentiates an engineer who understands not only practical problem solving but the whole theory behind the process -- and therefore can prevent recurrence of a problem -- from one who only tries to fix a problem in a local and narrow-minded way.

What are the biggest challenges when training? How do you overcome them?
The biggest challenge is to find a way to train engineers at varying levels of knowledge and experience. In order to overcome this, I try to avoid making the training dry and boring, but rather liven it up with humor and jokes. This keeps everyone engaged and enjoying the session regardless of their level of knowledge. I also give out prizes -- Tuttnauer souvenirs! There are language barriers, which can be difficult. I make sure to use basic English -- not at the level of Shakespeare! :-)  This helps us understand each other better.

Are most questions and issues that arise during training common to all training sessions or are they specific to the region?
There are global issues, and there are region specific issues. For example, the high altitude of the places in South America is a critical issue that has to be addressed, particularly during the installation and setup of new autoclaves. This issue is less common in other regions. The quality of utilities, such as water and electricity, is an issue in Africa and other remote places where access to utilities is difficult.

Where is your next training taking place and how many people will you train?
The next trainingwill take place in Puerto Vallarta, a resort in Mexico, and will be spoken in Spanish. The resort atmosphere will make our training enjoyable and memorable. We expect approximately 75 participants. My wife is also joining the Tuttnauer team and will definitely enjoy the resort! She joins us once a year, and this year she’s coming to the Mexico training.

Maimon Asaraf, front row, middle, at Peru training session, 2017

You have been in the industry for over 25 years, what changes have you seen over the last few years?
The challenge of sterilization has become more complicated and sophisticated over the years as a result of discoveries and developments in infectious diseases and our understanding of how microorganisms reproduce, for example prions. Also, today the instruments that are sterilized are more sophisticated and more delicate, making them more challenging to sterilize without damaging them.

In addition, there are many more regulations and standards which we need to follow in the design of our products. For example, in the last few years, we entered the pharmaceutical market, which has the most strict sterilization regulations of any industry. Adhering to these high standards at Tuttnauer makes our products some of the most complex and sophisticated in the industry today. I expect this issue to continue in the future as the medical instruments become even more complex and delicate, causing the autoclave industry to respond with appropriate sterilization solutions.

Share with us an interesting story about training that happened recently.
A few times it has happened to me when training in Spanish that I used words or expressions that used to be acceptable and have now taken on new, negative connotations in slang. The participants were surprised by my choice of words. That created quite a humorous situation!

Where is your favorite place to travel when leading training sessions?
I like traveling to South America. The people are warm, the food is good, and the music is perfect.

Maimon Asaraf has 25 years of experience at Tuttnauer, one of the industry leaders in sterilization and infection control. As chief training specialist, Maimon has trained thousands of Tuttnauer engineers all over the world, who are now proficient in installing and servicing tabletop autoclaves, laboratory benchtop autoclaves, vertical autoclaves, large capacity autoclaves, pre vacuum sterilizers, low temperature hydrogen peroxide plasma sterilizers, bedpan washers and washer-disinfectors, for the dental, medical, laboratory, and pharmaceutical industries.

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